80% faster roadside assistance for AXA customers

Client: AXA Assitance Industry: Insurance
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AXA Roadside Assistance

Imagine being stranded on the road – each second seems like days. Our challenge was to provide robust, scalable roadside assistance app to the AXA’s customers with One-click in the shortest time, thus restoring safety and peace of mind.

We sculpted a powerful digital platform for world’s second biggest financial services firm 205 year old AXA, with a market value of €780.9 billion.

What AXA needed?

AXA Drive Easy aims to provide end to end Roadside Assistance system to its customers. Our engineering team wrote complex algorithms to automatically filter and suggest the nearest workshops, drivers, and providers for a case.

01

Effective & efficient emergency assistance

Via Drive Easy platform, AXA wanted effective and efficient roadside rescue operations for their customers, who were stuck in the middle of nowhere with a broken car

02

Tech-powered rescue operations

Technology was the fulcrum based on which AXA Drive Easy roadside assistance was conceptualized and planned. AXA wanted technology as the driving force behind providing roadside rescue services, and to make it effective that way.

03

Superior assistance in less time

Time is a critical essence when it comes to roadside rescue. If the assistance is not provided in time, then it won’t be meaningful. Hence, AXA wanted a tech-fuelled assistance service that can save time.

What AXA needed?

AXA Drive Easy aims to provide end to end Roadside Assistance system to its customers. Our engineering team wrote complex algorithms to automatically filter and suggest the nearest workshops, drivers, and providers for a case.

01

Effective & efficient emergency assistance

Via Drive Easy platform, AXA wanted effective and efficient roadside rescue operations for their customers, who were stuck in the middle of nowhere with a broken car

02

Tech-powered rescue operations

Technology was the fulcrum based on which AXA Drive Easy roadside assistance was conceptualized and planned. AXA wanted technology as the driving force behind providing roadside rescue services, and to make it effective that way.

03

Superior assistance in less time

Time is a critical essence when it comes to roadside rescue. If the assistance is not provided in time, then it won’t be meaningful. Hence, AXA wanted a tech-fuelled assistance service that can save time.

Realtime Assistance

AXA customers are getting real-time roadside assistance during emergencies, and getting instant help, 80% faster.

Realtime Assistance

AXA customers are getting real-time roadside assistance during emergencies, and getting instant help, 80% faster.

Realtime Assistance

AXA customers are getting real-time roadside assistance during emergencies, and getting instant help, 80% faster.

Realtime Assistance

AXA customers are getting real-time roadside assistance during emergencies, and getting instant help, 80% faster.

Outcome

For 208-year-old financial services behemoth: AXA, we conceptualized a unique, tech-powered platform that empowered its customers to avail roadside assistance faster and seamlessly. With a sharp reduction of upto 80% time in getting roadside assistance in emergencies, €780.9 billion worth of AXA was able to instill more brand love and create a tribe of loyal customers. With technology as the fulcrum, nothing is impossible.

We sculpted a powerful digital platform for world’s second biggest financial services firm 205 year old AXA, with a market value of €780.9 billion.

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