WordPress Website Maintenance and Support Services

Unlimited edits do include edits to content on any page, changing banners, headers or footers, changing plugin settings, CSS adjustments, blog content or context edits, adding a new landing page, formatting landing pages, changing images or text, adding coupon codes or updating shopping carts. Unlimited truly does mean unlimited too!

Unlimited edits do not include custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress, creation of content or building out a new website or subdomain.

EDIT EXAMPLE 1

Included: You want us to upload blog content that you created with attached images that have been sent and format for WordPress with instructions
Not included: You want us to create a blog post, find images and upload to WordPress with no instruction for formatting

EDIT EXAMPLE 2

Included: You want us to add a new product to your WooCommerce store (for which you've provided all needed content).
Not included: You want us to create a custom checkout process for your WooCommerce store.

EDIT EXAMPLE 3

Included: You want us to install and set up a plugin to use it's built-in functionality.
Not included: You want us to create new functionality that doesn't exist in a plugin. (This would require custom development which may be available at an hourly development rate.)

EDIT EXAMPLE 4

Included: You want us to take the text that you emailed to us and use it to replace the current content on your About page.
Not included: You want us to write content for or design your About page.
We'd be happy to help you with custom development as well. That kind of project is fully covered by our hourly work or a retainer plan.

We’re committed to writing quality code. We follow various coding standards to ensure high-quality and performance.

• W3C validation with CSS lint - For HTML & CSS Code
• JSLint - for JavaScript code
• PHP CodeSniffer - for PHP Code
• We make extensive use of PHPStorm IDE with code check integrations. In addition, we use GitHub for code integration with Travis through pre-hook commit check with PHPCS.

After you choose the best plan for your business and sign up for that, we'll send you a welcome email with information about your plan, account details for our internal Project Management System, and security guidelines to follow when sending us your login credentials.

We will be updating only the WooCommerce and woo plugins . We will not be doing any products or content changes.

WooCommerce powered websites with complex setup and advanced functionality need our Premium or Enterprise plan. They require more resources for us to handle, So making sure you’re on the right plan means we’ll be able to devote a sufficient level of resources to keep your website secure, fast and running smoothly.

No! It doesn't matter where you have your website hosted. We have experience working with all types of websites, regardless of their hosting platforms.

We're aware that different websites have different audiences and needs and that people have budgets they need to meet.

After you choose the best plan for your business and sign up for that, we'll send you a welcome email with information on your plan, account details and security guidelines to follow when sending us your login credentials.

All you need to do is send your login information for your WordPress dashboard and hosting provider, and let us handle the rest. We have a professional team of WordPress experts who will complete the implementation for your plan in 1-2 working days.

We take care of everything and will keep you updated with our progress. Our project management system is transparent so it’s easy to track what we’re doing and what’s left to do.

Although we don’t offer phone support, we have made customer service a major priority for us. We believe that great customer service is the key to a successful relationship with our clients. The best way to reach us is via email, because our email support will answer your questions quickly, handle your concerns effectively and be friendly. You can also chat us via our project management tools if you prefer.

We’ll do everything we can to meet your timeline, but we often complete projects within just a few business hours. We’ll keep you posted if we need additional information or clarification about the task or any serious delays arise. Our team is ready to assist you with questions and concerns 24*7-except major national holidays, of course!

All of our plans are designed to be great for 1 website. But, we can definitely help you with multiple websites by simply signing up for an additional package and we're glad to assist you.

We have a flexible policy on changing plans. You can switch from one plan to another or cancel your subscription at any time in order to meet your current requirement. Simply email us let us know which plan you’d like to switch to. We’ll take care of everything.

We want to keep you up and running. We’ll automatically back up your site each day and for up to 30 days. That way, if something unexpected happens, just mail us and we can restore your site from the most recent backup.

We’re confident you’ll love working with us, If you aren’t satisfied for any reason within the first 7 days of your subscription, let us know and we’ll cancel your subscription and provide 100% money back guarantee. No questions asked.

Yes, we can. For more information please Click here.