Customer Management System | Project Management Software
WebReinvent Technologies Pvt. Ltd. is a web innovation company whose main focus is to "Reinvent the digital world - one site at a time." Its large team of designers and developers build hundreds of websites and mobile apps for businesses that want to give their clients a highly functional and attractive digital experience.
To help streamline their workflow, WebReinvent wanted its own online Customer Management System application, called WebReinvent Team. This allows the team to collaborate smoothly together and with their clients while keeping all company operations under control.
WebReinvent Team is an online Customer Management System (CMS), specially developed to manage WebReinvent’s daily operations. It is a centralized content and communications management platform that is used by employees and as well as its clients.
Through this application, WebReinvent’s management and clients can monitor work progress. It keeps all employee records, such as how many tasks they do daily, their attendance, performance, track working hours, and can be used for payroll purposes. Since WebReinvent’s clients can also access the system, it creates a transparent work ethic that builds a strong and trusting bond with their clients.
The WebReinvent Team application consists of 3 main modules:
The WebReinvent Team application has 2 types of users:
I have been working with WebReinvent for over a year now. They are incredibly timely and very professional. I would recommend their work to anyone, because of their creativity at generating ideas and delivering a highly functional customized software for my company. If you have a business and need to develop your online management system, WebReinvent is the way to go!!
Darrell Bennett
The admin has full access to the backend operation of the WebReinvent Team online platform. They can perform and manage the following useful operations.
Add and remove users, give access to certain functionalities, and also assign other admins according to company requirement.
Create new tasks for employees, with the possibility to assign tasks to single or multiple users.
There is the capability to track daily user actions, such as task progress, time taken, performance, etc.
Create and assign training modules for interns and trainees to improve or brush up their skills.
Manage payroll and modify employees' stipends based on their performance and tracked working hours.
An admin can assign any level of credentials/rights to users on specific projects
There are two types of users, a company employee or a project client. They can perform the following activities, depending on the rights given by the admin.
Clients can monitor each step of their project and can communicate directly to employees through chatting or by leaving comments on the task.
Each employee is allotted the credentials for their tasks and has access to a specific dashboard showing their work progress.
Each employee performs tasks according to their designated role. They can also create new tasks and assign a task to other employees.
Employees can interact with clients or other employees through a chat or comments function if they need any information related to the task.
Sub tasks can be created either directly under a particular task or as a checklist if multiple subtasks are needed.
Users can check their performance rating as well as performance history, and the rate should be a minimum of 50%.
A time log function is available for employees to track the time taken for each separate task. The platform then uses this data to calculate the employee's total working hours.
An admin has full control over third-party integration and can manage the level of access each user has on these third-party plugins and their functionality.
Provides real-time data and functionality updates between the server, app, and devices.
Is a monetization platform that helps you accept payments from any device from any country.
It is an email platform that allows the admin to set up automatic email triggers that increase learner engagement.
We pleased more than 1211+ companies in last 13+ years. You could be Next!
We have chosen WebReinvent Technologies after a long research. We have cross checked capabilities and reviews of many vendors and finally awarded our projects to WebReinvent. I can proudly say that my decision was correct. They have given value to my business and were sincere and caring towards the project throughout it’s lifecycle.
Reaction: Good
From the first day of our contact, we found every member of this team is very friendly and helpful. I never felt that I am being down because of my less technical knowledge. They not only make web applications for you but they train you very well to use them as well. By coming in contact of these guys, I started taking more educate decisions.
Reaction: Excellent
Many, many thanks for your fast and efficient delivery of work. We have been really, really impressed with the level of customer service Web reinvent has provided to date. Please pass our thanks and congratulations to your team involved in IFLIIP project. Will definitely recommend your company’s capabilities and genuine delivery of work to others.
Reaction: Excellent
They appeared in my business as an ultimate solution. We were in a total loss as our previous designers have not completed my projects and stuck with it at a crucial stage. They came with brilliant ideas in a tight deadline, did all the needful and made everything working at more than satisfactory level.
Reaction: Good
WebReinvent started with Voltaic's designs for a new site and transformed them into a fully-responsive site on Magento. The WebReinvent team worked diligently and creatively to produce a great site, on budget.
Reaction: Excellent
WebReinvent Technologies is a highly skilled team with an eye for details. We got exactly what we wanted and more. The project management and communication works really well through the online project tools and the dedicated project manager made a great job keeping things together. We are looking forward to the next collaboration!
Reaction: Good
Thank you for doing such a great job on our website. Having that personalized approach to helping our business grow with a new and more professional look was invaluable. You diligently worked with us and came up with a brilliant design that represents our company. We are really pleased with the result and it was a pleasure working with you.
Reaction: Good
I have been working with WebReinvent for over a year now. They are extremely timely and very professional. I recommend their work to my friends and colleagues all the site because of their creativity in generating ideas for enhancing my site. If you have a business or need to develop your online presence, WebReinvent is for you!!
Reaction: Excellent
Working with the WebReinvent team was a pleasant experience. Two things in particular about their service is exceptional: their speed of response to emails, they were always available to answer my questions and provide feedback as the project went along. Secondly they demonstrated a clear understanding of the scope and nature of the project and delivered accordingly.
Reaction: Excellent
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